Privacy Policy

QuestionDB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how QuestionDB ("the Service"), operated by Geekflare LTD, collects, uses, and safeguards your personal information when you use our website and services. By accessing or using QuestionDB, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information

When you register for an account, subscribe to our service, or contact us, we may collect personal information such as your name, email address, billing information, and any other details you voluntarily provide.

b. Usage Data

We collect information about how you interact with our Service. This includes your IP address, browser type, device information, pages visited, time spent on pages, and other diagnostic data.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor the activity on our Service and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our Service: We use your information to manage your account and provide you with access to the features and functionalities of QuestionDB.
To improve our Service: We analyze the usage data to improve the user experience, develop new features, and enhance the overall quality of our Service.
To communicate with you: We may send you emails regarding updates, promotional materials, or other information related to QuestionDB. You can opt out of these communications at any time.
To process payments: Your billing information is used to process payments for subscriptions to our Service.
To comply with legal obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

3. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or to comply with legal obligations, resolve disputes, and enforce our agreements. Usage data, which may be anonymized or aggregated, may be retained for longer periods to help us improve our services.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our Service, such as payment processors, hosting providers, or analytics services. These third parties are obligated to protect your information and use it only to perform specific tasks on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your personal information becomes subject to a different privacy policy.
Protection of Rights: We may disclose your information to protect the rights, property, or safety of QuestionDB, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

5. Security of Your Information

We take the security of your personal information seriously and employ a variety of technical and organizational measures to protect it from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal information.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided in this Privacy Policy. We may require you to verify your identity before responding to such requests.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.

QuestionDB may transfer your data to organizations or countries outside your jurisdiction. We will take all reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy, and that any transfer of your personal data includes adequate safeguards to protect your information, including appropriate security measures.

8. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.

9. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]